At Dream Team Watersports, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a booking, or use any of our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you contact us, book a service, or fill out a form, we may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Billing Information
- Identification Documents (if required for legal or safety reasons)
- Any other information you choose to provide
b. Usage Information
We may collect non-personal data about your interactions with our website, such as:
- IP Address
- Browser type
- Device information
- Pages visited
- Time and date of visit
- Referral source
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate with you regarding your booking or inquiry
- Improve our website, services, and customer experience
- Send promotional emails or offers (only if you opt-in)
- Comply with legal obligations and regulations
- Ensure safety and security during your watersports activities
3. Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Payment processors and booking platforms
- Legal authorities (if required by law)
- Service providers working on our behalf (e.g., web developers, marketing agencies)
- Insurance providers (where necessary for activity coverage)
All third parties are required to protect your information and use it only for the purpose we specify.
4. Data Security
We implement strong security measures to protect your personal information from unauthorized access, alteration, or disclosure, including:
- SSL encryption
- Secure payment gateways
- Regular website updates and vulnerability checks
- Limited internal access to sensitive data
Despite our efforts, no online transmission or storage system is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive data over unsecured networks.
5. Cookies
Our website uses cookies to:
- Enhance user experience
- Track website traffic and performance
- Store user preferences
You can disable cookies through your browser settings, but this may affect website functionality.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Withdraw consent for marketing communications
- Object to certain data processing activities
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at info@dreamteamwatersports.com.
7. Third-Party Links
Our website may contain links to third-party websites such as social media platforms or tourism marketplaces. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We recommend checking this page periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us:
Dream Team Watersports, Dubai
📧 Email: info@dreamteamwatersports.com
📞 Phone: +971 58 288 0090